Last updated – Feb 6, 2013
1. General Remarks
Personal information includes information that uniquely identifies a user of the Website, such as a name, address, email address, telephone number, and date of birth (“Personal Information”).
The Site Operator only collects, uses and/or discloses Personal Information with consent. Consent may either be implied from the circumstances or may be expressly given for a particular purpose.
3. Collection of Personal Information
The Site Operator collects Personal Information submitted by users through the Website.
In order to use some of the features offered on the Website, a user must register with the Site Operator for a user account (“Registered User”), which is a personal, non-commercial account. To create an account, a Registered User provides Personal Information including user name, email address, country. The Site Operator collects and retains the Personal Information that a Registered User submits when they create an account.
A Business Page will include a mechanism for a Registered User of the Website to submit an enquiry to the Subscriber. The Registered User is responsible for the contents of the enquiry. The Site Operator collects and retains the contents of the enquiry.
A Registered User is permitted to submit a comment on or a review of a business associated with a Business Page. The Registered User is responsible for the contents of the comment and review. The Site Operator collects and retains the contents of the comment and review.
[Added on Feb 6, 2013] A Registered User is permitted to submit a freind or friend business's email address to forward an invitation to join the user base on the Website. The Registered User is responsible for such use of the friend and friend business's email address on the Website while the Site Operator uses the email address only for invitation.
[Added on 6, 2013] A Subscriber is permitted to submit a friend business email address to forward a referal to the website on behalf of the Subscriber. The Subscriber is responsible for such use of the friend business's email address on the Website, while the Site Operator uses the email address only for invitation or referral.
The Site Operator does not collect financial information through the Website and no financial transactions are processed via the Website.
The Site Operator does not knowingly collect or maintain any Personal Information from children under the age of 13. In addition, the Website is not designed with the purpose of attracting any person under age 13.
4. Use of Personal Information
The Site Operator uses Personal Information for the purposes for which it is submitted, such as, to maintain a user and Subscriber accounts, display Business Pages, display comments and reviews, and provide user enquiries to Subscribers of Business Pages.
The Site Operator maintains user accounts for Registered Users using the Personal Information submitted by Registered Users to the Website.
A Registered User of the Website may submit an enquiry to a Subscriber of a Business Page. The Site Operator may provide to the Subscriber the contents of the enquiry and an email address associated with the Registered User who submitted the enquiry. In submitting an enquiry, the Registered User grants the Site Operator permission to forward the contents of the enquiry, the username associated with the Registered User, and the email address associated with the Registered User to the Subscriber of the Business Page.
A Registered User may submit a comment on or a review of a business associated with a Business Page. The Site Operator may publicly display the submitted comment or review on or in association with the published Business Page. As such, the Registered User shall not submit private, confidential, financial or proprietary information in the contents of a comment or review, and the Registered User shall be liable for the contents of the comment or review. The Site Operator may use the submitted comments and reviews to calculate a rating associated with each Business Page, where the rating may be used for a variety of purposes, such as indexing the Business Pages for example.
If a Subscriber believes that a submitted review or comment associated with their Business Page is false or inaccurate then the Subscriber can submit a complaint about the review to the Site Operator. A notice of the complaint will be sent to an email address associated with the Registered User that submitted the review or comment requesting that the Registered User properly justify the review or comment with factual details.
The Personal Information that the Site Operator collects may also be used in the following ways:
to deliver services on the Website,
to give notice of and/or resolve any problems should they arise in connection with our services,
to better understand the needs and interests of our customers,
to analyze the success of the services provided by the Website,
to customize the content on the Website for current and future needs,
to customize communications with users, and
as otherwise reasonably required to provide customer services and maintain the Website.
5. Protection of Personal Information
Physical, technical, electronic and managerial procedures have been employed to safeguard the security and integrity of Personal Information collected through the Website.
6. More Information on How to Protect your Privacy Online
Although the Site Operator will take appropriate security measures as required by law, no security is perfect. Users should always take care with how they handle and disclose their Personal Information, and should avoid sending Personal Information through insecure email. For more information about how to protect your Personal Information, please refer to the resources from any of the following websites:
Office of the Privacy Commissioner of Canada (http://www.privcom.gc.ca/)
Office of the Information and Privacy Commissioner of Alberta (http://www.oipc.ab.ca/home/)
Office of the Information and Privacy Commissioner of British Columbia (http://www.oipc.bc.ca/sector_private/public_info/index.htm)
Commission d'accès à l'information du Québec (http://www.cai.gouv.qc.ca/index-en.html)
7. Service Providers
8. Disclosure of Personal Information
The Site Operator does not sell or rent Personal Information to third parties.
9. Retention of Personal Information
Personal Information is retained as long as reasonably necessary to deliver the Website services, to otherwise fulfill identified or apparent purposes, and for record-keeping. Personal Information thereafter is destroyed, erased or anonymized.
10. Keep Personal Information Accurate and Obtain Access to It
A user has the right to request an account of the Personal Information that the Site Operator holds about them, which includes the right to amend or correct that information, as appropriate, and to receive an account of how it has been used and a list of the organizations to whom it has been disclosed. A user may submit your request to the Site Operator by email at EMAIL ADDRESS. A user should also provide the details regarding their submission of Personal Information so that the Site Operator may efficiently respond to the request within a reasonable period of time.
11. Other Information Collected Using our Website
The Site Operator may use various technologies to collect information from a user’s computer and activities on the Website.
a) Information automatically collected
The Site Operator may automatically collect information from a user’s browser when they visit the Website. This information includes an IP address, browser type and language, access times, the content of any undeleted cookies that the browser previously accepted from the Website (see "Cookies" below), and the referring website address.
When a user visits the Website, the Site Operator may assign your computer a "cookie" (a small, unique identifier text file) or series of cookies, to facilitate access to the Website and to personalize the online experience. Through the use of a cookie, the Site Operator also may automatically collect information about the user’s online activity on the Website, such as the web pages they visit, the links they click, and the searches they conduct on the Website. Most browsers automatically accept cookies, but a user can usually modify the browser setting to decline cookies. If a user chooses to decline cookies, they may not be able to use some of the features offered on the Website. The "Help" portion of the toolbar on most browsers will tell a user how to prevent the browser from accepting new cookies, how to have the browser notify them when you receive a new cookie, or how to disable cookies altogether.
c) Anonymous and aggregated information
The Site Operator may combine anonymous information and/or aggregate information we collect with additional anonymous information collected from other sources. The Site Operator may share anonymous information (including aggregate information) we collect regarding users with third parties (such as advisors, promotional sponsors, and investors) for various business purposes including conducting general business analysis, and developing Website content and services.
d) Google Analytics
To opt-out of Google Analytics, you can install Google Analytics Opt-out Browser Add-On. For information about and to install Google Analytics Opt-out Browser Add-on, click here: http://tools.google.com/dlpage/gaoptout?hl=en
For more information related to Google Analytics, click here: http://www.google.com/intl/en/analytics/privacyoverview.html
Email: Please click here
The Site Operator will do their best to resolve any outstanding issues in a positive and cooperative spirit, and in a prompt manner.
If, having shared your concerns with us, a user is still not satisfied, they may file a complaint with the Privacy Commissioner of Canada by mail to 112 Kent Street, Ottawa, ON K1A 1H3 or by calling 1 800 282 1376.